This Health and Safety policy sets out how our removal company manages risks and safeguards the wellbeing of employees, customers, contractors and members of the public. Our operations involve lifting, packing, loading, transporting and unloading goods across Hackney and surrounding areas, and we are committed to carrying out all activities safely and responsibly.
Management will ensure that this policy is implemented, maintained and regularly reviewed so that health and safety standards are continuously improved in line with relevant legislation and industry best practice.
Our primary objectives are to prevent injury, ill health, property damage and environmental harm during all removal and relocation work. We aim to identify hazards, assess risks and implement proportionate control measures so that every job, from small flat moves to larger commercial relocations, is completed as safely as reasonably practicable.
We strive to foster a positive safety culture in which every member of the team understands their responsibilities, feels able to raise concerns and actively contributes to safer working practices.
We comply with all applicable health and safety legislation, regulations and approved codes of practice relevant to removal and transport activities. This includes obligations relating to manual handling, work equipment, vehicles, working at height, fire safety, hazardous substances and the welfare of employees.
Our management team monitors legal updates and guidance affecting the moving industry and ensures that our procedures, risk assessments and training remain up to date and fit for purpose.
Management is responsible for providing clear leadership on health and safety, allocating adequate resources, setting standards and ensuring that this policy is communicated and understood. They will ensure that competent persons are appointed where necessary to advise on safety matters and that suitable procedures are in place for planning and supervising work.
Supervisors and team leaders are responsible for implementing procedures on site, carrying out dynamic risk assessments, briefing crews before each job and checking that equipment and vehicles are safe to use. They will intervene where unsafe practices are observed and report any accidents, incidents or near misses.
All employees must take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions. They are required to follow safe working methods, use equipment correctly, wear any specified personal protective equipment and promptly report hazards, defects or concerns to management.
We carry out written risk assessments for our core removal activities and for specific sites or jobs where particular risks are identified. These include assessments for manual handling of furniture and boxes, operating lifting aids, using vehicles in residential streets and commercial premises, and working in stairwells, corridors and tight access areas typical of urban properties.
From these risk assessments we develop safe systems of work and method statements, which are communicated to staff through training, briefings and on-site supervision. Where conditions change on the day of the move, our teams conduct a dynamic assessment and adjust the work method to maintain safety.
Manual handling is a key part of removal work and can lead to injury if not managed correctly. We minimise manual handling risks by using handling aids and equipment such as trolleys, sack trucks, dollies, straps and furniture covers wherever practicable.
Employees receive training in correct lifting techniques, team handling, assessing the weight and stability of loads and planning routes before moving items. Heavy, awkward or high-value items are only handled by staff who are competent and physically capable of doing so safely.
All work equipment, including ramps, lifting aids and securing straps, is selected for suitability, inspected regularly and taken out of use immediately if damaged or defective. Vehicles are maintained according to manufacturer recommendations and legal requirements.
Our drivers are trained and authorised to operate company vehicles safely and considerately in busy local streets and wider service areas. They must comply with road traffic laws, speed limits, parking restrictions and loading rules at all times.
Before each journey, drivers carry out basic safety checks such as lights, tyres, mirrors, securing points and load restraints. Loads are distributed evenly and secured properly to prevent movement during transit. Reversing manoeuvres are supported by a banksman wherever possible, especially in confined spaces or where pedestrians may be present.
During moves, we take reasonable steps to protect customers, visitors, neighbours and the general public from harm. This includes managing trip hazards such as trailing straps or ramps, keeping access ways clear, controlling vehicle movement near entrances and being mindful of noise and disruption.
Where necessary, we use warning signs or verbal warnings to alert people to moving vehicles, lifting activities or temporary obstructions. Our staff are instructed to act with courtesy and professionalism at all times and to stop work immediately if a situation arises that could put people at risk.
We provide initial induction training for new employees, covering general health and safety responsibilities, safe manual handling, vehicle safety, site rules and emergency procedures. This is supported by job-specific training, toolbox talks and refresher sessions as required.
Supervisors ensure that no employee undertakes tasks for which they have not been adequately trained or are not physically capable. Instructions are given clearly, and language or literacy needs are taken into account to ensure that safety information is understood.
All accidents, incidents and near misses that occur during removal activities must be reported to management as soon as practicable. We investigate these events to identify root causes, learn lessons and implement corrective actions to prevent recurrence.
Where required by law, incidents are reported to the relevant authorities. Records are kept of injuries, work-related ill health, vehicle incidents and damage to property so that trends can be monitored and addressed.
We maintain procedures for dealing with emergencies such as fire, medical emergencies, vehicle collisions, spillages or structural issues discovered during moves. Staff are briefed on how to raise the alarm, evacuate safely and obtain assistance where needed.
When working at customer premises, our team will familiarise themselves with site-specific emergency procedures and follow the instructions of the responsible person on site. Vehicles are equipped with appropriate emergency equipment where required, such as first aid supplies and fire extinguishers.
We encourage open communication on health and safety matters. Employees are invited to raise suggestions for improved working methods, equipment or training. Concerns are taken seriously and responded to in a timely and constructive manner.
This Health and Safety policy is reviewed regularly and whenever there are significant changes to our operations, legislation or industry standards. Through ongoing monitoring, consultation and training, we aim to maintain a high standard of safety for all removal work we carry out in Hackney and the wider area.
Call one of the most reliable removal companies in Hackney, E5 and find out more about our complete service list and our extremely affordable prices.
| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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